The Open University System Status

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



Active Incident
Information about the availability of The Open University’s core IT systems
OUSBA Portal UnavailableDegraded Performance

Incident Status

Degraded Performance

Components

Other services


October 15, 2026 4:14PM BST
INVESTIGATING

Due to a technical issue the OUSBA Portal is currently unavailable. We are working to restore access but if, if you would like to make a payment, discuss your existing loan or loan application, please contact the OUSBA office on 0300 3037444 or +441908 655777. We apologise for an inconvenience this is causing but please be assured we are working to resolve this as a priority.

Major Incident

Operational

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Degraded Performance

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

The Open University

Accessibility Statement