THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



Active Incident
Information about the availability of The Open University’s core IT systems
MyView unavailableSecurity Issue

Incident Status

Security Issue

Components

Other services


December 16, 2021 12:51PM GMT
[Identified] Due to a recently identified security vulnerability the decision has been taken to remove access to MyView until further notice. The impact will be that historic payslips from June 2013 to November 2020 will be unavailable. We are working with the vendor to address the vulnerability in the product.

Major Incident

Operational

Apprenticeship Portal

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Operational

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

The Open University

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