THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



Planned Maintenance In Progress
Information about the availability of The Open University’s core IT systems
SuccessFactors maintenance notificationPlanned Maintenance

Description

Success Factors and our payroll systems are currently unavailable to make the changes that will enable the University to pay ALs in a different way as of October 2021. SuccessFactors will be accessible to all staff again as of Monday 4 October (subject to successful completion of system changes). There are direct links to accessing your payslips using an alternative route in the 'Spotlight' sections of TutorHome and OULife. The People Hub and Staff Payments teams can also be contacted in the usual manner.

Components

Other services

Schedule

September 23, 2021 6:00PM - October 4, 2021 8:00AM BST


September 23, 2021 6:00PM BST
[Update] Scheduled maintenance is starting.

Major Incident

Operational

Apprenticeship Portal

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Planned Maintenance

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

Switching off older versions of TLS (1.0 and 1.1)Planned Maintenance

Schedule

September 28, 2021 10:30AM - September 29, 2021 1:00PM BST

Components

Other services

Description

We are switching off TLS (Transport Layer Security) versions 1.0 and 1.1 at the server operating system level on the below date. This will impact Windows applications in live and training environments. TLS provides communications security over a network. Most of the university’s applications are already using the newer version 1.2.

The Open University

Accessibility Statement