THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



Active Incident
Information about the availability of The Open University’s core IT systems
Issues with CAMEL Message InitiatorPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Major Incident, Other services



June 19, 2024 1:17PM BST
[Investigating] We are currently experiencing some technical issues with CAMEL Message Initiator which are being investigated. Until further notice please don't send any CAMEL messages using the CAMEL Message Initiator. AL group email functionality is not impacted. We will share further updates soon and apologise for any inconvenience caused by this issue.

June 19, 2024 5:46PM BST
[Monitoring] We are continuing to work on resolving this issue and will share further updates soon.

Major Incident

Partial Service Disruption

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Partial Service Disruption

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

Schedule

June 26, 2024 8:00AM - 11:00AM BST

Components

OpenLearn

Description

We are undertaking maintenance to OpenLearn and OpenLearn Create on 26th June between 08:00 - 11:00. OpenLearn and OpenLearn Create will be unavailable during this time.

The Open University


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