THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



Active Incident
Information about the availability of The Open University’s core IT systems
Account Problems: impacting recently created accountsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Major Incident


May 25, 2022 4:51PM BST
[Investigating] We are currently experiencing some intermittent technical issues which might mean that accessing and using newly created OU accounts may not be possible. If issues persist after 48hrs please contact the Computing Helpdesk who can assist further. They can be contacted on 01908 653972.

Major Incident

Partial Service Disruption

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Operational

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

The Open University

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