THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



Planned Maintenance In Progress
Information about the availability of The Open University’s core IT systems
SuccessFactors Time Off (Leave Booking System) MaintenancePlanned Maintenance

Description

SuccessFactors Time Off (Leave Booking System) will not be accessible from close of business on Friday 26th July until 9am on Monday 5th August. Note for Managers: Please process all outstanding leave approval requests (for leave up to and including the 31st July 2024) by the close of business on Friday, 26th July.

Components

Other services

Schedule

July 24, 2024 10:24AM - August 5, 2024 9:00AM BST


July 24, 2024 12:00AM BST
[Update] Scheduled maintenance is starting.

Major Incident

Operational

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Planned Maintenance

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

SuccessFactors MaintenancePlanned Maintenance

Schedule

August 2, 2024 12:00AM - August 5, 2024 8:00AM BST

Components

Other services

Description

The entire SuccessFactors system will be unavailable to use whilst we run Period End Processes from Friday 2nd August up until 8am on the Monday 5th August.

The Open University

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