The Open University System Status

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



IT systems are running normally
Information about the availability of The Open University’s core IT systems

Major Incident

Operational

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Operational

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

SAP Payroll OutagePlanned Maintenance

Schedule

April 26, 2025 9:00AM - 12:00PM BST

Components

Other services

Description

The system will be unavailable from 09:00 to 12:00 on Saturday 26th April 2025. On Saturday 26th April, from 09:00 to 12:00 , IT will be carrying out patching activity to ensure supportability of the operating system is in place. This will cause an outage, meaning that SAP Payroll will be unavailable from 09:00 to 12:00 on Saturday 26th April whilst IT carry out the work. Impact This work has been arranged outside of normal working hours to minimise disruption; however, the following services will be unavailable during this period. • SAP Payroll • Payslips and P60s

The Open University

Accessibility Statement