The Open University System Status

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



IT systems are running normally
Information about the availability of The Open University’s core IT systems

Major Incident

Operational

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Operational

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

BPC + S/4 Hana Outage Planned Maintenance

Schedule

July 5, 2025 8:00AM - 12:00PM BST

Components

Other services

Description

The system will be unavailable from 08:00 to 12:00 noon on 5th July 2025. On Saturday 5th July, IT will be carrying out some patching work. This will cause an outage, meaning that BPC and S/4 Hana will be unavailable from 08:00 to 12:00 noon on Saturday 5th July whilst IT carry out the work. Impact This work has been arranged outside of normal working hours to minimise disruption; however, the following services will be impacted: - BPC - S/4 Hana
SAP Enable Now OutagePlanned Maintenance

Schedule

July 5, 2025 9:00AM - 12:00PM BST

Components

Other services

Description

The system will be unavailable from 09:00 to 12:00 noon on 5th July 2025. On Saturday 5th July, IT will be carrying out some patching work to ensure that the operating server will continue to be supported. This will cause an outage, meaning that SAP Enable Now will be unavailable from 09:00 to 12:00 noon on Saturday 5th July whilst IT carry out the work. Impact This work has been arranged outside of normal working hours to minimise disruption; however, the following services will be impacted: - SAP Enable Now
SAP Payroll OutagePlanned Maintenance

Schedule

July 5, 2025 9:00AM - 11:00AM BST

Components

Other services

Description

The system will be unavailable from 09:00 to 11:00 on 5th July 2025 On Saturday 5th July, IT will be carrying out some patching work, this will ensure the system performs as expected. This will cause an outage, meaning that SAP Payroll will be unavailable from 09:00 to 11:00 on Saturday 5th July whilst IT carry out the work. Impact This work has been arranged outside of normal working hours to minimise disruption; however, the following services will be impacted: - SAP Payroll - Access to Payslips

The Open University

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