THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



IT systems are running normally
Information about the availability of The Open University’s core IT systems

Major Incident

Operational

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Operational

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

SAP Payroll OutagePlanned Maintenance

Schedule

April 28, 2024 8:00AM - 4:00PM BST

Components

Other services

Description

On Sunday 28th April, from 08:00 to 16:00, IT will be carrying out a Disaster Recovery test on the Payroll system to prove how we would respond if the SAP Payroll system or components went down due to an unexpected ‘disaster’. This will cause an outage, meaning that SAP Payroll will be unavailable from 08:00 to 16:00 on Sunday 28th April whilst IT carry out the work. Impact This work has been arranged outside of normal working hours to minimise disruption; however, the following services will be unavailable during this period. • SAP Payroll • Payslips and P60s

The Open University

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