THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



IT systems are running normally
Information about the availability of The Open University’s core IT systems

Major Incident

Operational

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Operational

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

OpenLearn MaintenancePlanned Maintenance

Schedule

March 20, 2024 8:00AM - 10:00AM GMT

Components

OpenLearn

Description

We are undertaking maintenance to OpenLearn and OpenLearn Create on 20th March between 08:00 - 10:00. OpenLearn and OpenLearn Create will unavailable during this time.
SAP Payroll OutagePlanned Maintenance

Schedule

March 24, 2024 12:00PM - 4:00PM GMT

Components

Other services

Description

On Sunday 24th March, from 12:00 to 16:00, IT will be carrying out some essential patching work. This will affect SAP Payroll and will mean that the SAP Payroll system will be unavailable from 12:00 to 16:00 on Sunday 24th March whilst IT carry out the work. Impact This work has been arranged outside of normal working hours to minimise disruption; however, the following services will be impacted: • SAP Payroll • Access to payslips and P60s through SuccessFactors.

The Open University


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